Privacy Policy

Alegredominó - Comércio De Vestuário Infantil, Lda (Ativo) recognises the importance of protecting your personal data, whatever its nature, and we value honesty and transparency above all, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit.

Therefore, and with the entry into force of the new European Union General Data Protection Regulation (EU 2016/679), Ativo has developed a set of security measures aimed at protecting your data, which we reflect in our Privacy Policy.

The purpose of this Privacy Policy is to explain to you the personal data processing policy of Alegredominó - Comércio De Vestuário Infantil, Lda, since in order to make your purchase in our online shop, you will have to accept our privacy policy as it is essential and imperative for the delivery of our products.

However, if you have any questions about this policy, you can contact us at the following email address: apoio@ativokids.com or by letter addressed to: Alegredominó - Comércio De Vestuário Infantil, Lda, with the following address: Rua do Comércio Edifício Grocenter 4760-739 Vilarinho das Cambas, Vila Nova de Famalicão

1. COMPANY IDENTIFICATION

1.1 This website and the corresponding Privacy Policy are managed by Alegredominó - Comércio De Vestuário Infantil, Lda.

1.2 By browsing our site you are consenting to the terms described in this Privacy Policy.

2. OUR PRINCIPLES

2.1 Respect for the customer's wishes

We respect the privacy and security of your personal data, which is why we endeavour to respect the customer's wishes and their autonomous, free and uncomplicated management of their privacy preferences. Therefore, if you disagree with any point mentioned in this Policy, you can object at any time by contacting us at the following email address: apoio@ativokids.com or by letter addressed to: Alegredominó - Comércio De Vestuário Infantil, Lda, Rua do Comércio Edifício Grocenter 4760-739 Vilarinho das Cambas Vila Nova de Famalicão. We will do everything possible to fulfil your wishes and respect your concerns.

2.2 Good practice

Alegredominó - Comércio De Vestuário Infantil, Lda, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.

2.3 Strict necessity

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.

3. COLLECTION AND PROCESSING OF PERSONAL DATA

3.1. The personal data collected and processed by Alegredominó - Comércio De Vestuário Infantil, Lda is only that which you voluntarily, expressly and unequivocally provide in the forms on this website.

3.2 The personal data collected are: name, surname, gender, date of birth, email, mobile phone, delivery and billing address and VAT number.

4. PURPOSE OF PROCESSING PERSONAL DATA

4.1. Your personal data is collected and processed by Alegredominó - Comércio De Vestuário Infantil, Lda only for purposes strictly linked to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Programme, direct marketing and customer support management.

4.2. Alegredominó - Comércio De Vestuário Infantil, Lda always endeavours to maintain the relationship with its customers and provide them with the appropriate benefits, information and relevant content related to our brand Ativo. Your data will only be processed for these specific, explicit and legitimate purposes, and will not be processed in any way incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.

4.3 However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) when you make a purchase on this site, we collect your personal data (e.g. e-mail address, delivery address, credit card number and telephone number) on the purchase form, solely for the purposes of selling, sorting and transporting the products ordered by you;

b) when you request assistance from Customer Support, we collect your personal data (e.g. first and last name, e-mail address) solely for the purpose of providing you with Customer Support services from the ativokids.com online shop that are relevant to this site and to offer you the assistance you have requested;

c) when you register, we collect your personal data (name, email address and address) in order to simplify the preparation of your future orders;

d) when you subscribe to the newsletter, we collect your email address in order to offer you this service;

e) when you browse our website, we collect cookies. Depending on your management of Cookies on our website and your interaction with us, we use some information collected by Cookies to ensure the proper functioning of the website, highlighting the proper display of content, remembering your basket, remembering your registration, adjusting the resolution of your screen, to improve our offers, among others. This information includes registration data, your location, the duration of your session, the products you have selected, your equipment, your browser and your IP address. You can manage your consent to cookies in your Customer Area on our website;

f) when you browse our website and subsequently visit platforms where there is an advertising format (social networks, google and other partners of these networks) you may be impacted by adverts from our brand. We will also use the data to reach new potential customers who may be interested in our products.

4.4 When we collect data, we indicate the mandatory fields (with asterisks) when the data in question is necessary for:

- Enter into our contract with you (for example for the supply of products you have purchased on our website/APP);

- Provide you with the service you have requested (e.g. by providing you with a newsletter);

- Comply with legal requirements (e.g. invoicing).

4.5. Your personal data may be communicated to service providers of Alegredominó - Comércio De Vestuário Infantil, Lda for the purpose of providing services, to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.

5. CONSENT

Respect for the client's wishes is one of Alegredominó - Comércio De Vestuário Infantil, Lda's main concerns with regard to the processing of your personal data. Therefore, you will be asked for your explicit and unequivocal consent in all data processing that is not strictly necessary for the fulfilment of the purpose in question, such as the provision of services and shipment of purchased goods.

6. YOUR RIGHTS

6.1 To exercise your right to access, rectify, erase, forget or block your personal data you can send a written communication to the following email address: apoio@ativokids.com or by letter addressed to: Alegredominó - Comércio De Vestuário Infantil, Lda, Rua do Comércio Edifício Grocenter 4760-739 Vilarinho das Cambas, Vila Nova de Famalicão. You can also do this by filling in the form on the Contacts page.

6.2 If you no longer wish to receive direct marketing communications, you can, at any time, exercise your right to object to the processing of your personal data, by managing the consents available in your online shop Customer Area. You can also do so by sending an email to the email address apoio@ativokids.com or by letter to: Alegredominó - Comércio De Vestuário Infantil, Lda - Rua do Comércio Edifício Grocenter 4760-739 Vilarinho das Cambas, Vila Nova de Famalicão.

We use cookies to improve your experience.
By continuing to visit this website, you agree to the use of cookies.